Micro, small and medium enterprises (MSMEs) are the backbone of Malaysia’s economy, contributing significantly to job creation and national growth. Yet, many of these businesses still struggle to navigate the digital economy effectively. The challenges range from understanding where they stand digitally, to knowing how to take the right next steps. In today’s competitive environment, digital readiness is no longer optional, it is essential for survival and growth.
Recognising this need, Unifi Business has launched the IMPAK BIZ programme in collaboration with eight strategic partners — Astro AWANI, Bank Simpanan Nasional (BSN), CTOS, Ipsos, Maybank Islamic, Rtist, SME Corp and Malaysia Digital Economy Corporation (MDEC). Together, these organisations aim to provide MSMEs with the tools, insights and support they need to strengthen their digital transformation journey.
IMPAK BIZ: A Roadmap for Digital Transformation
IMPAK BIZ programme serves as a new catalyst for Malaysia’s MSMEs, helping them assess their digital readiness and take practical steps toward becoming more digitally empowered. At the heart of this programme lies the digital maturity assessment tool, which enables micro, small and medium enterprises (MSMEs) businesses to identify their digital readiness before ramp up their use of technology.
This structured approach ensures that MSMEs are not left behind, regardless of their current stage in the digital journey. By addressing areas such as operational efficiency, customer engagement, and productivity, the programme offers a clear pathway for businesses to embrace digitalisation with confidence.
In essence, IMPAK BIZ provides the direction — a roadmap that helps MSMEs make informed decisions about their digital growth.
From Roadmap to Execution: The Role of Rtist Creative Platform
While IMPAK BIZ sets the stage by equipping MSMEs with strategic guidance, there remains an important question: how do businesses translate recommendations into real-world action? This is where Rtist Creative Platform, one of the programme’s strategic partners, plays a vital role.
Rtist is Malaysia’s first creative talent matching platform, designed to connect businesses with designers, marketers, and other creative professionals. The platform simplifies the creative hiring process, enabling MSMEs to quickly find the right creative expertise to implement their digital strategies. Whether it’s developing branding, producing digital marketing content, or designing campaigns to engage new audiences, Rtist ensures that MSMEs have access to the right creatives at the right time.
Through initiatives such as the Rtist Hiring Pass and its Handpick Service, businesses enjoy unlimited access to talent connections, removing barriers to entry for those who need creative services but may not know where to start. This aligns perfectly with IMPAK BIZ’s mission, while the programme identifies gaps and sets direction, Rtist provides the creative execution needed to turn plans into measurable outcomes.
Impact on MSMEs: Bridging Gaps with Action
The combined power of IMPAK BIZ and Rtist offers MSMEs more than just advice — it delivers practical solutions. Consider an MSME that discovers, through the digital maturity assessment, that its online presence is weak. IMPAK BIZ highlights the gap, while Rtist connects the business to creative professionals who can design a refreshed brand identity, develop marketing content, and create digital campaigns that expand customer reach.
This synergy ensures that MSMEs don’t just know what they need to improve, but also gain access to how to make it happen. The result is real-world impact: stronger customer engagement, higher productivity, and long-term growth.
Shared Vision for Malaysia’s Digital Economy
At their core, both IMPAK BIZ and Rtist Creative Platform share the same vision — to empower Malaysia’s MSMEs to thrive in a rapidly evolving digital economy. IMPAK BIZ provides clarity and structure, while Rtist delivers the creativity and talent required for execution. Together, they form a powerful partnership that bridges the gap between digital readiness and digital success.
For MSMEs, this means having not only the right tools and knowledge but also the right people to bring transformation to life. As Malaysia pushes forward with its digital agenda, programmes like IMPAK BIZ and platforms like Rtist play a critical role in ensuring that no business is left behind.
Digital transformation is more than just adopting technology, it requires vision, strategy, and the creativity to execute effectively. The IMPAK BIZ programme gives MSMEs the direction they need, while Rtist Creative Platform ensures they have the talent to act on those strategies. Together, they empower businesses to move from planning to action, from readiness to growth.
In today’s competitive market, this synergy represents more than just collaboration — it is a blueprint for how Malaysia’s MSMEs can build resilience and thrive in the digital age.

Original News Sources:
https://www.astroawani.com/berita-bisnes/impak-biz-lonjakan-kesediaan-digital-pmks-malaysia-536016
https://www.businesstoday.com.my/2025/08/27/unifi-business-launches-digital-readiness-assessment-tools-for-msmes/