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Member since: May 25, 2026
Completed Job: 0
About Me
Hi there! I’m an E-commerce Specialist with an inside-out understanding of the EasyStore platform. By day, I’ve spent over 5 years helping merchants succeed—which means by night, channelizing my passion into fine-tuning website setups and crafting designs that instantly captivate your audience.
Beyond beautiful store layouts, I specialize in custom email template coding, ensuring your brand looks stunning and professional in every customer's inbox. I also love staying ahead of the curve by leveraging cutting-edge AI tools (like Gemini, ChatGPT, and Claude) to keep my workflows fast and my ideas fresh.
Let’s chat about how we can take your online store to the next level!
Current Status
Employed
Language
Spoken
Chinese (Mandarin)
English
Malay
Written
Working Experience
15 Jul, 2020 - Current
Merchant Success Advisor
EasyStore Commerce Sdn Bhd, Puchong
Company Type
SME
Position
Senior
Specification
Management, Marketing, Sales, Admin
Roles
Client Services Executive
Experienced Customer Service Executive with a strong background in handling diverse customer issues and problem-solving in high-pressure environments. Well-trained in system support, with the ability to multitask, prioritize urgent matters, and work efficiently under minimal supervision. A team player with a proactive attitude, strong sense of urgency, and a continuous willingness to learn and adapt to new challenges.
Education
Polytechnic Johor Bahru
Major in Automation
Diploma
Engineering (Others)
1 Jan, 2006 - 31 Dec, 2009
Skill Sets
Tools & Software
Additional Information
Owns Transportation
Yes
Owns Laptop
Yes
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