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Member since: Apr 8, 2025
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A dedicated and versatile professional with a strong background in software engineering and system analysis, now thriving as a freelancer and digital entrepreneur. With years of experience in the tech industry, I have transitioned into building a successful online business focused on digital products, including planners, journals, printables, Canva templates, and educational materials. I specialize in creating products that support stay-at-home moms, children, and small business owners. Currently, I manage multiple online shops and provide freelance services such as website development, digital design, and business planning templates. Passionate about helping others stay organized, achieve their goals, and grow their digital presence, I continue to expand my brand while balancing family life as a work-at-home mom.
Self Employed
English
Malay
1 Nov, 2021 - 8 Jul, 2023
Clinique Coders, Bangi
SME
Senior
Others
Other Roles
As a Business Analyst attached to the project at University of Malaysia, I was responsible for analyzing, designing, and improving administrative and academic systems to support the university's strategic and operational goals. My role involved gathering and documenting business requirements from various departments, conducting gap analyses, and proposing IT solutions that enhanced efficiency and user experience.
Key responsibilities included:
Requirements Gathering & Documentation: Collaborated with stakeholders including faculty, administrative staff, and IT teams to understand current processes and identify areas for improvement.
System Analysis & Design: Analyzed existing systems and workflows, and developed functional specifications for system enhancements or new implementations.
Project Coordination: Worked closely with developers and project managers to ensure solutions were delivered on time and met stakeholder expectations.
Process Improvement: Recommended changes to streamline business operations, reduce redundancies, and ensure compliance with university policies and government regulations.
User Acceptance Testing (UAT): Prepared test scenarios, coordinated UAT sessions, and supported end-users during rollout and training.
Reporting & Documentation: Maintained detailed records of system changes, project progress, and user feedback to inform future development.
Through this role, I contributed to the digital transformation efforts of the university, ensuring that technology effectively supported both academic excellence and administrative efficiency.
Major in System Information
Bachelor's Degree
Computer Science/ Information Technology
1 Feb, 2001 - 1 Aug, 2006
Yes
Yes
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