Recommended by 0 people
Member since: May 12, 2026
Completed Job: 0
About Me
Hello! I am a professional with a unique dual background in Software Engineering and Multi-lingual Technical Support. With over 10 years of experience in the digital marketplace and a solid foundation in technical problem-solving, I offer a versatile skill set designed to make your life easier.
My goal here is simple: to provide high-quality, efficient, and dependable freelance services that help your business or project run smoothly. Whether you need a precise translation, a quick fix on your website, or administrative technical support, I am here to deliver results without the need for micromanagement.
Current Status
Employed
Language
Spoken
Chinese (Cantonese)
Chinese (Mandarin)
English
Malay
Written
Working Experience
14 Sep, 2025 - Current
Customer Service
Renrui Malaysia Services Sdn Bhd, WFH
Company Type
Other
Position
Senior
Specification
Others
Roles
Other Roles
Provide bilingual support via ticket, resolve customer issues, manage systems and records, escalate complex cases, and uphold service standards through team collaboration.
1 Jan, 2025 - 13 Sep, 2025
Customer Service
Tribe Business Service Sdn Bhd, WFH
Company Type
Other
Position
Senior
Specification
Others
Roles
Other Roles
Provide bilingual support via chat and email, resolve customer issues, manage systems and records, escalate complex cases, and uphold service standards through team collaboration.
16 Feb, 2022 - 31 May, 2022
Part Time Dental Assistance
L Dental Clinic, Bukit Mertajam, Penang
Company Type
Other
Position
Junior
Specification
Others
Roles
Other Roles
Preparing patients for procedures / surgeries, assist peocedures such as filling, crown and extraction.
14 Feb, 2022 - 30 Sep, 2024
System Analyst
Southern Steel Berhad, Perai, Penang
Company Type
Public Listed Company
Position
Senior
Specification
Others
Roles
Other Roles
Coding, Perform Unit Testing, Fix the Program Based on Client Requirement, Research and Development.
Education
University Malaysia Pahang, Malaysia.
Major in Software Engineering
Bachelor's Degree
Computer Science/ Information Technology
1 Sep, 2018 - 25 Nov, 2022
Awards
Online Voting Based On Multi Criteria Decision Making (MCDM)
Gold Award 2023
13th CITREX (Creative, Innovation, Technology & Research Exposition) University Malaysia Paheng
-
Skill Sets
Tools & Software
Additional Information
Owns Transportation
No
Owns Laptop
Yes
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