Recommended by 0 people
Member since: Jun 10, 2019
Completed Job: 0
About Me
As a natural positivist, I value grace, honesty and the attitude to do whatever it takes to be where you want to be without playing any false games. I firmly believe, with the right amount of determination and hard work, one has the ability to reach to a level beyond the reality of his mind created. I strongly support women who encourage one another, rather than creating drama made of out jealousy. I don't believe in gossips and would prefer sticking to the truth than passing around stories.
In the area of career, I am associated with my family business on-off; it has always been a pleasant to keep in check with the business deals, partnerships and administration work but my heart aren’t in the action of trade. I had my fair stints in various sectors during school & college years, decided to take up & eventually graduated double degree in Psychology & Communication. Alongside, I took up a special course in Counselling, ADHD & Dyslexia & pursued creative writing.
My first official employment is with Astro; a fresh graduate with little knowledge on work environment, employed in a prominent establishment is indeed a vexatious experience. Nevertheless, I have learned the best under the gun and successfully collected a sack of knowledge and skills to be carried onto the stages of my working life. Couldn’t be prouder to have completed a year with distinctions.
At this moment, I am employed with Photobook, got my permanent post couple of months ago and I love every bit of the learning moments as I experience it. I've learnt the best of both worlds of clientele and management, and I got the best mentors to guide me through. Perhaps this will be my current station, meanwhile, I’m a freelance content creator, blogger and poetess. I’ve written a couple of articles for magazines, collaborated with pages, and blog posts. Currently working on my first book "Roses & Horses" - TBA and on my private blog, hoping to create more magical words for all the years to come.
I have started exploring new job opportunity as a social media manager - started about 2 months ago. This is all that I have to share at the moment and will update this space on timely basis.
Current Status
Employed
Language
Spoken
English
Hindi
Malay
Tamil
Written
English
Malay
Working Experience
6 Jun, 2017 - 6 Jun, 2019
Client Relations Specialist
Photobook Worldwide, Bangsar South
Company Type
New Startup
Position
Junior
Specification
Management, Marketing, Sales, Admin
Roles
Customer Services
My role is to assist and educate customers on our products - specifically on the processes, and utilizing tools to get the order submitted. During this period, I have learned to handle customers from different age group, and also learned the best ways to assist them which worked out pretty well. This job required a very high tolerance level, although I was struggling at the beginning, I eventually managed to get it in control. I became more understanding and developed a new work plan to deal with every age group.
- Compose and reply Emails daily
- Answer and make phone calls daily
- Bulk quotation for customers
- follow up on orders, clearing reports
- assisting customer on live chat
- telemarketing when it is required
- assisting walk in customers
Reason of resign
I am still working here but I am looking for jobs that are related to writing so that I can my time to grow doing my dream job.
Education
Open University Malaysia (OUM)
Major in Teach English as Second Language
Bachelor's Degree
Education/ Teaching/ Training
5 May, 2019 - 8 Aug, 2022
Skill Sets
Tools & Software
Additional Information
Owns Transportation
No
Owns Laptop
Yes
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