Recommended by 0 people
Member since: Jun 13, 2024
Completed Job: 0
About Me
Hello! I am currently in the Customer Service Field! During my free time, I like to create resumes, presentations, advertisements, invitations for my clients. I am a native English speaker as I was born and raised in Ireland. I also do freelance designing(menu, logos, kids busy book). I am friendly and approachable!
Current Status
Employed
Language
Spoken
English
Malay
Written
Working Experience
22 Nov, 2021 - Current
Customer Service
Agoda International, Kuala Lumpur
Company Type
Other
Position
Fresh / Entry Level
Specification
Others
Roles
Other Roles
Settled any customer disputes in a professional and pleasant manner.
Brought forth excellent customer service skills and a commitment to
customer satisfaction.
Handle inbound emails and calls/chats to solve Customer's issues
Taking ownership on issues that has been prolonged and not resolved
Education
Management & Science University (MSU)
Major in TESL
Bachelor's Degree
Education/ Teaching/ Training
13 Feb, 2015 - 13 Jan, 2018
Skill Sets
Tools & Software
Additional Information
Owns Transportation
Yes
Owns Laptop
Yes
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