Recommended by 0 people
Member since: Dec 28, 2023
Completed Job: 0
About Me
A highly talented, detail oriented Virtual Assistant and graphics designer- with experience
providing exceptional support and ensuring projects are completed on time and with extreme
confidentiality. Hard-working and self-motivated virtual assistant with 4+ years’ experience in
website content administration, record-keeping, and various personal assistance tasks. Able to
focus on work without need for supervision. Experienced in creating an effective, organized
environment in which I can excel at focusing time on providing top level client support,
resolving issues and developing relationships to ensure loyalty and growth. Unique skills set
offering exceptional organizational/administrative skills combined with ensuring 100%
customer satisfaction.
Current Status
Self Employed
Language
Spoken
Bengali
English
Hindi
Written
Working Experience
30 Nov, 2021 - 5 Feb, 2022
Online Sales and Data entry specialist
An-nazat fashion, Dhaka, Bangladesh, Dhaka, Bangladesh
Company Type
New Startup
Position
Senior
Specification
Fashion
Roles
Fashion Product Manager
1. Updated company’s data base with new customer information and manage data
retrieval of current customers, accurately and in a timely fashion.
2. Ran credit checks, disclosed credit results and obtained credit card/checking account
information which increased the efficiency of data retrieval times.
3. Successfully established orders and scheduling for new prospects, with increased
efficiency in a busy fast-paced environment.
4. Listened to the customer and analyzed the problem to offer a prompt resolution to
ensure loyalty and business
5. Worked within a strong team to exceed all customer service expectations, proven by an
increase in over 30% of customer service ratings
6. Solved a range of customer queries by providing timely and effective outcomes,
resulting in first call resolution of issues.
5 Oct, 2019 - 5 Mar, 2021
IT department head
SheBa group USA, Dhaka, Bangladesh Branch, Dhaka, Bangladesh Branch
Company Type
Multinational Corporation
Position
Manager
Specification
Art & Creative
Roles
Art Director
1. Planning and executing corporate IT strategy
2. Managing computer systems, networks, and security
3. Managing hardware and software deployments
4. Protecting sensitive information and system-crucial data
5. Managing applications and their security
6. Assessing IT risks
7. Managing disaster recovery
Skill Sets
Tools & Software
Additional Information
Owns Transportation
No
Owns Laptop
Yes
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