Recommended by 0 people
Member since: Sep 9, 2025
Completed Job: 0
About Me
I”m passionate, driven and dedicated to excellence with a positive outlook. I excel in a positive spirit and focus on results, I approach challenges as opportunities to grow, innovate, and make a difference. I’m committed to continuous learning and always eager to expand my skills and maximize every opportunity.
Current Status
Employed
Language
Spoken
Chinese (Hokkian)
Chinese (Mandarin)
English
Japanese
Korean
Malay
Written
Working Experience
3 Jul, 2025 - Current
Assistant Store Manager
CPI FOOD CONCEPT, USJ 21
Company Type
-
Position
Manager
Specification
Management, Marketing, Sales, Admin
Roles
Customer Services
Drive operational excellence at Feifan Hotpot by leading daily store activities, optimizing workflows, and ensuring top-tier guest experiences. Supervise, coach, and motivate staff to meet performance targets while maintaining strict adherence to brand standards. Collaborate with the Store Manager on inventory control, cost efficiency, and service improvements, fostering a high-performance culture that boosts customer satisfaction and business growth.
18 Dec, 2023 - Current
Training Assistant
MIXUE, Petaling Jaya
Company Type
Multinational Corporation
Position
Senior
Specification
Management, Marketing, Sales, Admin
Roles
Customer Services
Lead impactful training programs at Mixue to develop skilled, service-driven teams. Facilitate onboarding for new hires, deliver hands-on coaching in product quality, customer service, and operational excellence, and ensure strict compliance with brand SOPs. Partner with store managers to identify skill gaps, implement targeted training solutions, and drive consistent guest satisfaction across all outlets.
5 Apr, 2021 - 31 Oct, 2023
Assistant Trainer
Haidilao, Sunway
Company Type
Multinational Corporation
Position
Senior
Specification
Management, Marketing, Sales, Admin
Roles
Customer Services
Drive staff development and service excellence by assisting in the creation and delivery of impactful training programs at Haidilao. Lead new hire onboarding, skill coaching, and performance evaluations to build high-performing teams and ensure consistent brand standards. Partner with management and HR to align training strategies with business objectives, fostering a culture of continuous improvement and exceptional guest experiences.
Education
crew lounge
Major in Leadership & Management
Advanced Diploma
Engineering (Aviation/ Aeronautics/ Astronautics)
6 Jun, 2024 - 24 Jul, 2025
Skill Sets
Additional Information
Owns Transportation
No
Owns Laptop
Yes
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