Spoken

English
Malay

Written

11 Aug, 2019 - 30 Jun, 2025

assistant supervisor

fajamas sdn bhd, papar sabah

Company Type

Other

Position

Senior

Specification

Management, Marketing, Sales, Admin

Roles

Administrator

Throughout my tenure at Fajamas Sdn Bhd, I have served in various key positions including Assistant Supervisor, Supervisor, and Account Clerk. As an Assistant Supervisor at Pajak Gadai First Choice (2019–2021) and Pajak Gadai Gong Hi (2021–2022), I was responsible for assisting in day-to-day pawnshop operations, evaluating gold items, managing customer transactions, and ensuring proper documentation and inventory of pawned items. I also played a role in guiding new staff and maintaining professional service standards.

Later, I was promoted to Supervisor at Pajak Gadai Lucky (2023–2025), where I took charge of the entire branch operations. This included overseeing staff performance, ensuring compliance with standard operating procedures, handling customer issues, monitoring inventory, and preparing operational reports for headquarters. My leadership helped maintain efficiency and customer satisfaction.

In addition, I worked as an Account Clerk at Shung & Young Property (2022–2023), a subsidiary of Fajamas Sdn Bhd. In this role, I handled basic bookkeeping, data entry, invoice processing, petty cash management, and filing of financial records. My attention to detail and organizational skills contributed to the accuracy and clarity of internal financial reports.

Overall, my experience at Fajamas Sdn Bhd has strengthened my skills in customer service, staff coordination, gold valuation, accounting support, and operational management.

Reason of resign

I am seeking new opportunities where I can further grow professionally, take on new challenges, and contribute my skills in a new environment.